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TRUST CENTRE

Trust Centre

Transparency, compliance and
privacy you can rely on.

WHY WE HAVE A TRUST CENTRE

Your trust is our priority.

Access Track provides Visitor Access Management, licence scanning and access authorisation solutions used across South Africa.

Because our solutions involve visitor information, access records and personal data, we take privacy, security, compliance and transparency seriously.

This Trust Centre brings together all the documents that govern the relationship between Access Track, our clients, website visitors and partners.

Privacy

We respect your privacy and protect personal information.

Security

We use secure systems and processes to protect your data.

Compliance

We comply with applicable laws and regulatory requirements.

Transparency

We are open and clear about how we operate and communicate.

OUR LEGAL & COMPLIANCE DOCUMENTS

General Terms of Use

The rules governing the use of the Access Track online portal, website and mobile applications.

Privacy Policy

Explains how we collect, use, store and protect personal information.

Cookie Policy

Details how cookies and similar technologies are used on our website.

Master Service Agreement

The terms and conditions relating to services supplied by Access Track.

Data Processing Addendum

Describes how personal information is processed and protected.

Message Disclaimer

Applies to communications published or distributed by Access Track.

PAIA Manual

Explains how individuals may request access to company records.

Protection of Personal Information Act (POPIA)

Information Processing

Overview of POPIA and the Gated Access Code of Conduct

Compliance Checklist

POPIA & Gated Access Compliance Checklist

Compliance Pitfalls

Common Gated Access POPIA compliance pitfalls.

OUR COMMITMENT TO TRANSPARENCY

These documents, together with any written estimate, quotation, proposal, engagement letter, application form or invoice, form part of the agreement between Access Track and its clients.

When you accept a quotation, proposal or estimate from Access Track, you agree to conduct business in accordance with the terms and policies published in this Trust Centre.

Clear Agreements

We keep our terms straightforward and easy to understand.

Transparent Policies

We are open about our policies and business practices.

Fair Business Practices 

We believe in honesty, integrity and fair treatment.

Responsible Data Handling

We protect personal information and use it responsibly.

QUESTIONS ABOUT COMPLIANCE OR PRIVACY?

We're here to help.

If you have questions about privacy, POPIA compliance, visitor data management or any of our policies, our team is happy to assist.

Ready to experience smarter
visitor access management?